Privacy Policy

You will find our privacy policy here so that you know how we at BackPainGoodbye.com deal with the privacy of your personal information during your visit to our site. We attach great importance to the protection of your data. The following indicates how we deal with this.

We recognize the importance of protecting your personal privacy and this policy is aimed at helping you understand what information is recorded on this site and what we may do with it. All to help you make responsible choices when you visit our site.

What information do we collect?

When you visit our site, you can provide us with two types of information: personal information that you specifically provide yourself and that is stored on an individual basis, and website information that is collected using general data regarding the use of our website, think of visitor numbers etc.

1. Personal Information that you provide yourself

Registration information

If you register on our site for one of our products, services or newsletters, you are giving us information about yourself.

Credit Card Information

If you decide to use our products and / or services, you may be required to provide your credit card details in addition to your personal information, which will then be used to obtain authorization for your credit card payment.

However, your credit card information is not stored on this site. We work with two global credit card payment processors, Paypal and Stripe. They provide the extra secure connection to your computer when you send your credit card data - encrypted - over the internet. That data is therefore not available to us. This means that your credit card information is secure.

Email Information

If you choose to correspond with us via email, we may retain the content of your email messages, along with your email address and our response. We use the same security standards for electronic communications that we also use for information that we use by post or telephone.

2. Web Site Use Information

Like most websites on the Internet, our website uses a standard technology called 'cookies' (see the statement below). Our website works with session cookies, which are necessary for the content management system that serves the pages of our site to the internet. Our website does NOT use cookies for visitor registration.

To track visitor numbers we use MATOMO, the cookie-less variety. In addition, our site employs a Facebook pixel for which a cookie is used.

How do we use the information you provide to us?

Very broadly speaking, we use the information for the purpose of carrying out our activities, to be able to deliver the products and services that people order, to register that you have paid, to monitor the use of our services and products, for our marketing to evaluate and direct promotional activities, to improve our content and services, to adjust and continuously improve our layout, content and services. All this use of information is aimed at improving our site and making it better suited to your needs.

Personal information about you will not be shared with third parties unless required to do so by law.

If necessary, we will use your personal information - only if you have provided it to us - to notify you of important changes to our website, important news and special offers that we think will benefit you. You can always indicate - in an extremely simple way that you no longer appreciate this. We also hate unnecessary email and do not participate in it ourselves.

What are Cookies?

A cookie is a very small text document, which often contains an anonymous unique identifier. When you visit a website, the computer of that site asks your computer for permission to save this file on a special part of your hard disk that has been specially created for this. Each website can send its own cookie to your browser - if your browser allows it, of course. To protect your privacy, your browser only allows a website to view its own cookie previously stored on your computer by that site, not cookies from other sites. Most browsers accept cookies by default. Of course you can choose not to accept cookies on your computer, you then must change the settings of your browser. If you do this, some parts of our site may not function as effectively during your visit. A cookie cannot retrieve other data from your hard drive and cannot transmit computer viruses, it is a standard internet browser technology, without the possibility of infecting your computer.

How do we use information we get from cookies?

When you visit our site, our site uses cookies to distinguish you from other visitors. In some cases we use cookies to ensure that you only have to log in once - for example on secure parts of our website.

Cookies are only used on this site for necessary processes, our content management system runs with necessary session cookies and our secure environment works with cookies to ensure you have access to the secure pages where you have access to e-books you have purchased and information.

IP addresses

IP Addresses are used every time you connect to the Internet. Your IP address is the number used by computers on the Internet network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data, so that data - such as internet pages you request - can be sent to you.

Sharing and selling information

We do not share, sell, rent ANY information that identifies you as a unique person (think of email address or personal data). In the event that you order a product on our site that is supplied to you by third parties, we will only share the information necessary to ensure that you obtain or can obtain the product or service you desire, and we require suppliers to absolutely NOT use your data for anything else.

How can you access your data?

You can view and change your details on our site by logging in - this is only possible if you are a customer on our website.

What about making information available when legally required?

If we believe we have a legal obligation to make certain information available, we may do so, or also to protect our rights. We may choose to release information if we have reason to believe that the release of this information is necessary for identification, contact or legal action against someone who violates our rights or for the security of our protect users.

What about other sites linking to our website?

We are not responsible for the practices of websites that we link to or link to us, or the information found on those sites. If we link to other websites, it is usually to point visitors to information or topics that may be useful to visitors to our site.

Please remember that this privacy policy is only valid for our own website. Your visit to another website, including websites linked from our site, is subject to the rules and policies of that website (s). So please read those policies before going to those sites.

Your permission

By using our website, you agree to our collection of information as described in this privacy statement. We reserve the right to change this statement at any time without notice. You now read the current version and a renewed version will be available here.

Our Commitment to Data Security.

Please know that your information is stored on our computers in carefully secured data centers in the Netherlands where extensive security measures are taken to prevent unauthorized access to our data. We have also taken various other measures to monitor and secure the information we collect online.

Opt-In / Opt-Out choice

This site uses the ability for visitors to unsubscribe from email messages so that you do not receive further messages. After you unsubscribe, we will stop sending further messages to your email address as soon as technically possible.

Surveys

From time to time we will collect information on our site through surveys. Participation is completely voluntary and the visitor has the free choice to provide information. Information that may be collected through surveys may include contact information, demographic information, and / or other information. This information will be used to improve the quality of the site and / or to ensure that our information and services / products better match the wishes of our visitors.

Acquisition or change of ownership

If this website (or a significant part of it) is sold or taken over, your information will be considered part of the assets of this site, and as such may be part of the assets being transferred.

Amendments to this Policy

Although we can adjust this policy, if new technology makes this desirable or for other reasons, you can rest in the knowledge that any newly drawn up privacy policy will remain in line with the spirit of the policy as set out here.